Formulary and products

Batch stock

Point of sale

Prescription dispensing

Patient records

Controlled items

Picking rules

Purchasing

Pricing

Reorder

Expiry management

Multi-branch

Reporting

Access control

Pharmacy Retail and Dispensing Platform

First-expiry-first-out, expiry forecasting, recall tracing, true margin and the controlled register all fail without it. A pharmacy unwilling to change its receiving process should be told plainly that it is buying a till.

Batch capture at receiving is slower than counting boxes, and it is the foundation everything else stands on.

Afivox builds to the obligations the pharmacy states and to its professional body's guidance; Afivox does not interpret the regulations on the pharmacy's behalf. [FILL: confirm PCN and NAFDAC record-keeping and controlled-substance requirements with the client's superintendent pharmacist before scoping. Do not publish specific regulatory claims on the website until verified.]

Regulatory obligations here are specific and enforced — registration, record retention, controlled substance handling and inspection requirements.

Customers

Routes

Van loading

Mobile selling

Credit control

Collection

Returns

End-of-day settlement

Wholesale Distribution and Van Sales

A driver who cannot sell to a retailer over their limit will report a lost order, and the commercial pressure to allow overrides is immediate and constant. The system can enforce, warn, or require authorisation. Which one is a commercial decision the owner must make knowingly, understanding that "warn only" means the limit is decorative. This is the conversation that determines whether the engagement is worth doing.

Enforcing credit limits at the van will lose sales, and the sales team will fight it.

How that is handled determines whether the data stays honest.

Van stock reconciliation exposes losses that were previously invisible, and the first month of variance reports will be uncomfortable and will implicate specific drivers.

Receiving

Batch register

Expiry alerting

Picking

Quarantine

Write-off

Recall trace

Batch, Expiry and Recall Tracker

Nobody thanks the system on a normal day. It pays for itself the first time a recall notice arrives, or the first time a ninety-day alert clears stock that would have expired. That is a genuinely hard sale, and the honest framing is the expiry write-off figure — most businesses have never calculated it, and once they do, the case makes itself.

This concept asks a business to do additional work at receiving in exchange for a benefit that is invisible until the day it matters.

The options are a full stock take capturing batches, which is a real cost, or forward-only capture with the existing shelf remaining opaque until it turns over. Most choose forward-only; they should choose it knowingly.

Existing stock has no batch data.

Register review

Access inventory

Segregation of duties

Reconciliation design

Discrepancy workflow

Storage and physical control

Audit trail

Inspection readiness

Remediation plan

Controlled Substance Audit and Compliance

This must be established in the engagement letter before work begins: Afivox reports findings confidentially to the engaging authority — normally the superintendent pharmacist or the facility head — and the client takes its own legal and professional advice on what follows. A consultancy that positions itself as able to help a client manage a controlled-substance discrepancy quietly is offering something it should not.

A discrepancy found during this engagement may be a regulatory matter and may implicate a named member of staff, and Afivox is not in a position to advise on either.

A procedure that requires a weekly count from staff who do not have the time will lapse within a month, and a lapsed procedure is worse in an inspection than an honest ad-hoc one. The cadence must be set against real staffing.

Reconciliation only works if it actually happens at the designed cadence.

[FILL: confirm applicable NDLEA, PCN and NAFDAC requirements for controlled substance record-keeping, storage and inspection with the client's superintendent pharmacist before scoping. Publish no specific regulatory claims on the website until verified.]

Regulatory note